Reference

How We Handle Your Data and Account

We built this page so you know exactly how beta108 treats your personal information, your transaction history through DANA, OVO, or GoPay, and what rights you hold over your own account data.

Data TransparencyAccount ControlCookie DisclosureLocal Payment PrivacyRegion-Dependent Access
beta108 How We Handle Your Data and Account
ACCOUNT PROTECTION DETAILS

How We Secure and Manage Your Information

Every piece of data we hold serves a function — verifying your identity, processing your e-wallet transactions, or keeping your session safe. Below is a breakdown of what we do in each area so you are never left guessing about what happens behind the scenes with your account at beta108.

Data Encryption

All communication between your device and our servers uses SSL encryption. Whether you are depositing via DANA on your phone in Yogyakarta or checking withdrawal status on a laptop, the connection stays encrypted end to end.

Cookie Management

We use session cookies to keep you logged in and preference cookies to remember your language and layout choices. No advertising cookies track you across other sites. Clear them anytime through your browser or device settings.

Transaction Records

Deposits and withdrawals via OVO, DANA, or GoPay generate timestamped records stored in your account history. You can export these for personal reference. We retain them for the period required by applicable regulations.

Account Verification

Before processing your first withdrawal, we verify identity through a document check and e-wallet ownership confirmation. This one-time step protects you from unauthorized access and ensures funds reach the correct wallet holder.

Data Retention Period

If you close your account, we keep minimal identification records for the duration local anti-fraud law requires. After that window passes, remaining personal data is permanently deleted from our active systems and backups.

Change and Deletion Requests

You can request correction or deletion of your personal data by contacting support via live chat or email. We process these within a reasonable timeframe and confirm completion back to you through your registered contact method.

POLICY CONTACT PATHS

Reach Us About Your Legal Questions

We keep multiple channels open so you can ask about data requests, account closure, or cookie preferences without waiting. Our support staff handle policy queries with the same priority as any deposit or withdrawal question — your data matters as much as your balance.

Live Chat Open the chat widget from any page on mobile or desktop. Ask about data access, deletion requests, or how your DANA and OVO transaction logs are stored. Responses come in real time during operating hours.
Email Send a written request if you need a formal record of your inquiry. We reply to policy-related emails with a reference number you can track, covering account data exports, cookie opt-outs, or GoPay payment history questions.
Account Settings Panel Inside your account dashboard, a dedicated section lets you review stored personal details, update your registered phone number or email, and submit a data removal request directly without needing to contact an agent first.

Common Questions About Our Legal Policies

These are the questions our support team receives most often about data, account rights, and how local regulations affect your access. If your question is not here, reach out through live chat and we will answer directly.

We collect your name, email address, phone number, and the e-wallet details you link (DANA, OVO, or GoPay). This data is used strictly for identity verification, transaction processing, and account communication — nothing beyond that scope.

Yes. Send a data export request through your account settings panel or via email to our support team. We compile your personal details, transaction history, and login records into a downloadable file and notify you once it is ready.

Session cookies keep you logged in so you do not need to re-enter credentials every time you navigate. Preference cookies store your layout and language choice. We do not use third-party advertising trackers. You can delete all cookies from your device anytime.

We do not share your e-wallet transaction records with third parties unless required by law enforcement under valid legal process. Payment processors see only the minimum data needed to complete deposits and withdrawals on your behalf.

Upon account closure, we delete personal preferences and session data immediately. Identification records and transaction logs are retained for the period local anti-fraud regulation requires, then permanently removed from all systems including backups.

Yes. Service availability depends on the regulations in your specific region. We make our platform accessible only where local law permits and do not represent that access is universally available. Check applicable local rules before creating an account.

Open live chat or send an email requesting the specific correction — for example, an outdated phone number or a misspelled name. After verifying your identity through your linked DANA or OVO wallet, we update the record and confirm the change.

We send account-related notifications — withdrawal confirmations, verification prompts, policy updates — to your registered email or phone. Promotional messages are opt-in only. You can disable them from your account settings panel at any time without affecting service.

Passwords are hashed and never stored in plain text. Login attempts from unrecognised devices trigger an OTP verification step sent to your registered phone number. SSL encryption covers every data exchange between your browser and our servers.

Reach our support team immediately via live chat — this is the fastest channel for security concerns. We can freeze the account, reset credentials, and review recent login and transaction activity to determine if any unauthorised actions occurred.